Our experts provide business insights, best practices, and perspectives for workers' comp medical management programs

Industry Update: How Inflation Is Affecting Medical Transportation

Inflation is on the rise. What impact does it have on transportation in workers’ comp?
May 29, 2023

Fifth Annual Industry Insights Survey Reveals Evolving Needs in Workers’ Comp

Explore the top five major findings from this year’s Workers’ Comp Industry Insights Survey.
April 7, 2023

4 Ways Economic Stability Can Impact Workers’ Comp Claims

To best assist workers’ comp patients, it is of benefit to understand the impact economic instability can have on their care and health. Here are 4 ways economic stability can impact workers’ comp claims.
January 12, 2023

5 Tips to Help Workers’ Comp Payers Optimize IT Resources

The insurance sector is experiencing an IT talent shortage. How can workers’ comp payers optimize the IT resources they already have?
December 29, 2022

A Modifiable Health Factor: 5 Considerations Regarding Tobacco Use in Employee Populations

Tobacco use is a modifiable health factor, albeit a complex one. Here are five things to consider regarding tobacco use in employee or injured worker populations.
December 15, 2022

4 Drug Classes Driving Pharmacy Costs

With opioid utilization down, there is no longer a consolidated driver of pharmacy costs in workers’ comp. Here are four drug classes driving pharmacy costs today.
December 1, 2022

For Today’s Capacity-Strapped Claims Teams, Automation Gives a Helping Hand

More than ever, workflow automation is a priority for claims organizations facing claims talent shortages.
August 30, 2022

There Is No “Set it and Forget It” Amid Prescription Drug Trends

As opioid prescribing continues to decline, more nuanced and population-specific drug trends emerge as cost drivers.
July 30, 2022

Changing Workforce, Claims Automation and Tech Connectivity Among Top Priorities in 2022 Industry Survey

The priorities and challenges revealed in our 2022 Workers’ Compensation Industry Insights Survey Report reflect an industry focused on moving forward.
March 27, 2022

3 Components of Building a Culture of Trust Amid COVID and Beyond

Transparency and trust help keep employees informed and engaged amid disruption.
October 21, 2021

Applying AI to Leverage the Value of Unstructured Claims Data

Natural language processing (NLP) leverages artificial intelligence (AI) to help analytics systems understand and organize unstructured data.
August 22, 2021

In Claims Management, Centralized Data Means Empowered Decisions

Claims professionals can help close information gaps that negatively affect patient outcomes - but only if they are empowered with effective technology.
August 21, 2021