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A significant part of the Healthesystems vision is to create a more integrated experience for our customers

Tag: user research

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3 Stakeholder Research Findings That Can Improve Patient Experience and Program Outcomes

User research indicates that patients face difficulty with the intake process, getting key claim information, and more.

3 Stakeholder Research Findings That Can Improve Patient Experience and Program Outcomes

When developing effective claims programs for workers’ comp, a finely tuned user researchprocess is a crucial tool in ensuring that stakeholders across the board all benefit from the solutions that are implemented.