February 20, 2024

2024 Workers’ Comp Industry Insights Survey Report

For the sixth year, Healthesystems conducted the Workers’ Comp Industry Insights Survey in collaboration with Risk & Insurance® magazine. The goal of the survey is to recognize the top trends, challenges, and priorities of the workers’ comp industry.

Approximately 500 respondents completed the survey, representing a wide range of stakeholders and industries, both in-person at the National Comp conference and online through October 2023. Respondents shared their thoughts on:

  • Industry challenges
  • Beneficial programs
  • Medical program priorities
  • Pharmacy program goals
  • Recovery barriers
  • Technology
  • Analytics and AI
  • Claim complexity
  • Claims professional perspective

Click here to view the high-level results and to access the complete report.

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