In the fall of 2020, Healthesystems conducted its third annual Workers’ Compensation Industry Insights Survey in collaboration with Risk & Insurance® magazine. We approached it with the same goal as the past two years – to better understand current trends, challenges, innovations, and outstanding needs regarding workers’ compensation medical care.
But as COVID-19 undeniably disrupted business as usual for all of us, we devoted portions of this year’s survey to gathering feedback specifically about the pandemic’s impact on our industry.
A total of 602 industry stakeholders from across the workers’ comp industry responded to this survey. These stakeholders shared their opinions on:
- Industry disruptors
- Communication barriers
- Recovery barriers
- Warning signs
- COVID-19 challenges
- Claim complexities
The 2021 Workers’ Comp Industry Insights Survey Report provides a broader and deeper view of what industry stakeholders are thinking, including detailed survey results and charts, insightful key findings, comparative perspectives by job roles and organization type, and more.
Healthe Clients can directly receive a copy of this report from their Account Manager.