Two Healthe Leaders – Silvia Sacalis, BS, PharmD, VP of Clinical Services, and Tate Rice, PT, DPT, MBA, Director of Product Management – were featured in WorkCompWire’s Leaders Speak series, each discussing key areas of current focus in the workers’ comp industry.
Dr. Sacalis’ article, There is No “Set It and Forget It” Amid Prescription Drug Trends, explores how dynamic the pharmacy field is, with ever-changing trends. While the overall workers’ comp population is faring better in terms of opioid risk, new, smaller, and more nuanced trends are rising, introducing additional complexity into claims management.
Dr. Rice’s article, For Today’s Capacity-Strapped Claims Teams, Automation Gives a Helping Hand, examines how in the wake of growing pressure on the claims workforce – from talent aging out, a shortage of new talent, and pressures stemming from the pandemic – have increased the urgency for more automation in claims management.
Streamlining claims workflows can reduce burden for claims staff, augmenting their capabilities by allowing their skills that cannot be mimicked by technology to shine more effectively, with fewer manual processes to slow them down. Dr. Rice goes on to discuss how automation and decision-support tools can also help reduce injured worker exposure to ineffective and inappropriate therapies.
For more information, read the articles in full online at WorkCompWire.
